This Privacy Policy explains how Future Craft Academy collects, uses, protects and manages personal information of users accessing our website and related services.
1. Company Overview
Future Craft Academy operates as an online education and digital services platform. We are committed to handling user information responsibly and in compliance with applicable data protection laws.
2. Applicable Laws
We process personal information in accordance with:
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Information Technology Rules, 2011 & 2021
3. Information We Collect
We may collect the following information:
- Name, email address, phone number
- Education and course-related details
- Technical data such as IP address, browser type and device details
- Usage data and interaction history on our platform
- Payment-related details (handled via secure payment gateway only)
4. Purpose of Data Usage
We use your information for:
- Providing educational content and services
- Account management and communication
- Customer support and troubleshooting
- Improving website experience and performance
- Marketing communication (only if consented)
- Legal compliance and fraud prevention
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to personalize content, understand user behavior and improve performance. You can manage browser cookie settings anytime.
6. Information Sharing
We do not sell or rent personal data. Sharing, if required, may occur only with:
- Service partners under data confidentiality agreements
- Legal authorities when required by law
- Business transfers such as mergers or restructuring (with safeguards)
7. Data Retention Policy
We store data only for as long as necessary to deliver services or comply with legal obligations. Inactive accounts may be removed after a reasonable period unless legally required to retain.
8. Data Protection Measures
We follow industry-standard security practices including encryption, access control and system monitoring to safeguard personal information.
9. Your Rights
Under the DPDP Act, you have the right to:
- Access and review your data
- Request correction or updating
- Request deletion or account closure
- Withdraw marketing consent
- File a complaint related to misuse
10. External Links
Our platform may contain third-party links. We hold no responsibility for how those sites manage your data.
11. Children’s Data
We do not knowingly collect data from minors under 18 without verified parental approval.
12. Policy Updates
We may revise this policy when required by law or system changes. Users are advised to review this page periodically.
13. Contact Information
For privacy concerns or data-related requests:
- Email: info@futurecraftacademy.in
- Website: https://futurecraftacademy.in